About

Designing for humans in complex systems.

I'm a UX Director and Information Architect with 15+ years delivering accessible, enterprise-grade digital products. I started my career as a front-end developer — which means I have honest conversations with engineers about what's buildable, and I bring that pragmatism into every design decision.

I'm HFI CUA certified (Human Factors International — Certified Usability Analyst) and specialise in WCAG 2.1 AA accessibility. Currently based in Ontario, Canada, and open to UX Director, Head of UX, Senior Product Designer, and Information Architect roles across Finance, Telecommunications, Healthcare, and Cloud Computing.

What I do

  • UX leadership & team direction
  • Information architecture for complex systems
  • Design system strategy & governance
  • WCAG 2.1 AA accessibility audits
  • End-to-end research & usability testing
  • Enterprise & government digital services
  • Cross-functional collaboration with engineering
  • Design tokens, components, and documentation

Tools & methods

  • Figma · Axure RP · Adobe XD · Sketch
  • HTML5 · CSS3 · JavaScript · jQuery
  • InVision · Adobe Illustrator · Photoshop
  • User research: interviews, surveys, card sorting
  • Heuristic evaluation (Nielsen's 10)
  • Service blueprinting · journey mapping
  • Usability testing — moderated & unmoderated
  • Agile/Scrum delivery & design estimation

Career Highlights

Sept 2023 — Present

Senior UX Designer

Aarorn Technologies Inc.

Leading UX for government and citizen-facing digital services with WCAG 2.1 AA as a baseline standard. Driving accessibility audits, IA reorganisation, and design system adoption across multiple service teams.

Oct 2020 — Aug 2023

Principal UX Designer

CIVICA

Led design for UK government digital services. Owned the Firefly design system from inception through 80+ components and 200+ icons. Directed design for the Realtime Education Management System and Election Management System.

May 2020 — Oct 2023

Lead UX Designer

Logvoy Inc.

WebApp and Android UX leadership. Multi-platform design system unification and accessibility-first redesigns.

Oct 2016 — May 2020

Lead UI/UX Designer

Odysseus Solutions

B2B and B2C travel platform UX. End-to-end booking flows, B2B agent dashboards, mobile-first responsive design.

2010 — 2016

Earlier roles

Gateway Technolabs · Odysseus · Freelance · Jagtap Infotech

Senior UI Developer through design freelance work — the front-end development foundation that informs my current UX practice.