Hi, I'm Ishaq 👋
UX Designer &
Accessibility Specialist
15+ years building accessible enterprise & government products — design systems, WCAG AA, and cross‑functional delivery that reduces rework and ships quality.
Core strengths
What I bring to every product and every team.
UX Strategy & Service Design
Discovery workshops, service blueprints, journey mapping, and IA design for complex multi-role enterprise systems. I connect user insight to product roadmap decisions, not just to wireframes.
Design Systems & Scalable Components
Built Firefly from zero — 33 components, 200+ icons, design tokens, and Angular + Storybook integration across 4 product lines. WCAG compliance inherited automatically at token level, not applied after the fact.
Accessibility & Inclusive Design
HFI CUA certified. WCAG 2.1 AA audits, ARIA implementation, screen-reader testing, inclusive design reviews, and accessibility as a structural design property — not a compliance afterthought.
Research, Prototyping & Validation
Generative and evaluative research: interviews, surveys, contextual observation, card sorting, usability testing (moderated and unmoderated), and heuristic evaluation. Every design decision evidenced, not assumed.
Selected Work — 6 Case Studies
Edison — Patient Management Platform
Unified patient data platform for care coordination — redesigning clinical workflows with accessibility as a core design principle.
View case study →Firefly Design System
Enterprise design system with 33 fully-documented components, WCAG-compliant tokens, and Angular integration powering Civica products.
View case study →Realtime Education Management System
A cloud-based MIS centralising student performance, attendance and GDPR safeguarding across Admin, Teacher, and Student roles.
View case study →UK Vote — Candidate Advisory App
Two ways to compare election candidates — traditional side-by-side and an interactive personalised match game.
View case study →Election Management System
Real-time election command centre replacing spreadsheet workflows — zero tolerance for data errors with Gov WCAG compliance.
View case study →Health Record Application
Full revamp of a clinical platform — rebuilding Admin and Patient interfaces with WCAG 2.2 AA compliance as the design baseline.
View case study →Design systems & accessibility proof
Accessibility as a structural property.
Not a post-launch checklist.
Design system practice
- Built Firefly from zero — 33 components, 200+ icons, design tokens with inherited WCAG-passing contrast
- Figma component library with variant system, auto-layout, and interactive prototyping specifications
- Storybook integration — every component has a live coded story with accessibility annotations
- Governance model: contribution workflow, review process, versioning, and deprecation policy
- Angular integration layer — tokens consumed directly from Figma variables via design-to-code pipeline
- Design system documentation covering when to use, guidelines, keyboard behaviour, and ARIA roles
- Reduced sprint rework by 40% across 4 product lines through shared component adoption
Accessibility practice
- HFI CUA (Human Factors International — Certified Usability Analyst)
- WCAG 2.1 and 2.2 Level A & AA audits — from heuristic review to assistive tech testing
- ARIA roles, properties, and live regions — implemented and tested, not just annotated
- Screen reader testing across NVDA, VoiceOver, and JAWS on real platform builds
- Colour contrast verification at component, token, and page levels
- Keyboard navigation and focus management design in all interactive flows
- Inclusive design reviews and accessible design handoff specs for engineering teams